Frequently Asked Questions

Find answers on most popular questions about actiPLANS

Do I need an actiPLANS account for working with the mobile application?

Yes, you do. Please note only Android users are able to sign up for a free trial from the app. To use the app on iPhone please create an active actiPLANS account first.

What are the software requirements for actiPLANS mobile app?

actiTIME mobile app requires iOS 7.0+ and Android 4.0.3+

How can I access the existing actiPLANS installation on my mobile phone?

To access actiPLANS on your mobile phone please follow these steps:

  1. Install the app from the App Store or Google Play.

  2. Launch the application and choose the option “Log In”.

  3. Enter parameters of your actiPLANS account:

    • URL of your actiPLANS web version

    • Your username and password

  4. Tap "Log In & Sync Data" button.