Privacy Policy


actiTIME Inc. is committed to protecting your privacy and being transparent about how we collect, use, and share information about you.

This Privacy Policy is intended to help you understand:

Scope of this Privacy Policy

This Privacy Policy covers the information we collect about you when you visit our websites, or otherwise interact with us (for example, by contacting us directly). actiTIME, we and us refers to actiTIME Inc., and any of our corporate affiliates. actiPLANS is a product of actiTIME Inc.

Notice to Users in the European Economic Area (EEA):

Please note that this Privacy Policy only applies where we process your personal information that you leave on our websites. It does not apply to our software products (“Products”) where we process personal information on behalf of your organization.

When we provide our Products to organizations, that Organization is data controller, and actiTIME is data processor as defined in the General Data Protection Regulation (GDPR). The data contained within the Products is collected and supplied by the Organization, and not by actiTIME.

Please direct any data privacy requests related to the use of Products to your Organization. For more information, please see Application Service Agreement that is signed when actiPLANS software is purchased.

If you do not agree with this Privacy Policy, please do not access or use our Products and websites or otherwise provide actiTIME with your personal data.

What information we collect about you and how we use it

Information you provide to us

Personal and corporate contact information

We collect information about you when you do one or more of the following on our website:

  • Complete a purchase form
  • Sign up for a trial of our Products
  • Request that we contact you or ask for additional information through our contact forms

The personal contact information we collect is the following:

  • Name
  • Email address

The corporate contact information we collect includes:

  • Company name
  • Billing address

Support issue information

For support issue requests, we may collect the following information:

  • Summary of the problem you are experiencing
  • Information about technical systems, setup, and product version

Payment information

We do not collect and store sensitive financial information like credit card numbers. To process all online payments, we redirect you to the PayPal or Stripe payment processing services.

How we use it

We use your contact information to provide you customer support, including:

  • Responding to your inquiries
  • Resolving technical issues
  • Sending you transactional communications (payment reminders, purchase confirmations)
  • Sending you product-related notices and updates

We also use your information for marketing purposes, such as:

  • Providing additional information about our Products
  • Notifying you about special offers
  • Sending survey requests

Legal basis for processing (for EEA users)

To the extent that actiTIME’s processing of your Personal Information is subject to the General Data Protection Regulation (GDPR), we rely on various legal grounds, including when:

  • We need your Personal Information to provide you service regarding our Products, for example to register an account or to respond to your inquiries;
  • You give us consent to use your Personal Information, for example, to receive Product news and updates. You may withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge;
  • We have a legitimate interest in using your Personal Information, such as to market and promote our Products, to conduct business analytics, and to protect our legal rights and interests; or
  • We have a legal obligation to use your Personal Information.

Information we collect automatically

You can visit our site without telling us who you are or revealing any personal information about yourself. We do track the internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

Device and website usage information

The information collected by our website and third party services we use may include:

  • Geography
  • Referrer
  • Browser information
  • Operating system type
  • Web pages that you visit

How we use it

We use automatically collected information about you to:

  • Understand how you use our websites
  • Improve their quality and functionality
  • Display ads on third-party sites based upon your browsing activities and interests

We also use anonymous identifiers from cookies to:

  • Provide security features on our websites
  • Prefill forms on our websites

Use of cookies and similar technologies

Cookies are small text files placed on the browser or hard drive of your computer, mobile, or other device when you visit a website. We use our own and third-party cookies and similar technologies (for example, single-pixel gifs) to provide functionality and improve our websites.

Each cookie we use falls within the following categories:

Category Description
Functionality These cookies are used for form prefilling when you use our websites repeatedly.
Security We use cookies to enable and support our security features.
Performance and analytics Cookies help us learn how well our websites perform. Such information is aggregated, anonymous and not personally identifiable.

By using our websites, you consent to the placement of cookies and similar technologies in your browser in accordance with this Privacy Policy. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our websites may not work fully.

How we store and secure your information

We use industry standard technologies to secure your data. These practices are reviewed, and if necessary revised, on a regular basis.

Given the nature of communications and information processing technology, actiTIME cannot guarantee that Information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.

Lawful reasons for sharing your information

When we collect your Personal Information, that information is for actiTIME's use alone, except:

  • When we have your express permission;
  • When law enforcement requires it.

Except as disclosed in this paragraph, we will never share personal information such as your first and your last name and your company's name with any third party and will never use it for targeted advertising. If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, actiTIME may use it for any business purpose.

How to access and control your information

Your rights

You have the right to request a copy of your information, to object to our use of your information, to request the deletion or restriction of your information, or to request your information in a structured, electronic format. For such requests, please contact us at

If you are located in the EEA, you may exercise your right to data portability to easily transfer your Personal Information to another company, as provided by the GDPR.

Opt out of communications

You may opt out of receiving communications from us by using the unsubscribe link within each email, or by contacting us at to have your contact information removed from our registration database.

Opt out of analytics tracking

We work with third party services such as Google Analytics, which use cookies and similar technologies to collect and analyze information about use of our websites and report on activities and trends. You can learn about Google’s practices by going to, and opt out of them by downloading the Google Analytics opt-out browser add-on.

Opt out of advertising

We work with trusted partners to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.

If you do not wish to receive this type of advertising from us in the future, you can opt out through the Network Advertising Initiative opt-out page, Digital Advertising Alliance opt-out page or your Google Account opt-out page (for users located in the European Union, click here).

How we transfer your data

If you are using our websites from regions with laws governing data collection and use, then please note that we may transfer your Personal information to multiple countries throughout the world, including the United States. These countries may not have the same data protection laws as the country in which you initially provided the information. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.

If your Organization is located in the EEA, we may transfer your Personal Information to countries for which adequacy decisions have been issued (Canada), or rely on third parties’ certification to the EU-U.S. Privacy Shield frameworks, where applicable.

Our policy towards children

We do not knowingly collect information from children under 16, because our products are intended for older audience. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to our Privacy Policy

actiTIME Inc. may amend this Privacy Policy from time to time as required and without notice, in order to better meet our obligations under the law. We advise you to check this Privacy Policy periodically.

Your continued use of our websites after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

How to contact us about Data Privacy

If you have any questions or concerns about this privacy policy, the privacy practices of this site, or about how your information is handled, please contact us at


Our website contains links to a number of websites that may offer useful information to our visitors. This Privacy Policy does not apply to those sites, and we recommend communicating with them directly for information on their privacy policies.

Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our site.