Find answers to the most frequently asked questions about actiPLANS
What types of payment do you accept?
We accept all major credit and debit cards: Visa, MasterCard, and Discover as well as payments made through PayPal. You can also pay for actiTIME by wire transfer or check.
Important note for AMEX cards owners: PayPal transaction system does not accept corporate American Express cards. Please use another credit card or payment option.
Do you store my credit card and contact information?
No we do not store your credit card information. Your credit card data is processed by third-party payment services (PayPal and Stripe) that follow very strict data security standards.
We securely store a copy of the service agreement and invoice. These documents contain some contact information. None of them will be shared with any organization.
Do I need to sign any agreement to purhcase actiPLANS?
Yes, to purchase actiPLANS you will need to accept and sign our Application Service Agreement, so be sure to give it a look before buying.
How do I add more user seats?
You can purchase additional user accounts at any time from the Settings > Licenses menu.
Are there any discounts available?
Yes, we offer discounts to non-profit organizations. To receive a discount, you will need to provide proof of your non-profit status. For more information please contact our support team at firstname.lastname@example.org.