Find answers to the most frequently asked questions about actiPLANS

  • How can I purchase actiPLANS?

    You need a trial account to purchase a license for actiTIME Online.

    • Sign up for a free trial
    • Navigate to the Settings → Licenses menu
    • Select your license duration and number of users
    • Proceed to purchase
  • What types of payment do you accept?

    We accept all major credit cards: Visa, MasterCard, and Discover. You can also pay via a wire transfer, and customers in the US and Canada have the option to send us a check.

  • Do you store my credit card and contact information?

    We don’t store your credit card information. All payments are handled by Stripe, a third-party payment processing service that follows strict data security guidelines.

  • Do I need to sign any agreement to purhcase actiPLANS?

    Yes, to purchase actiPLANS you will need to accept and sign our Application Service Agreement, so be sure to give it a look before buying.

  • How do I add more user seats?

    You can purchase additional user accounts at any time from the Settings > Licenses menu.

  • Are there any discounts available?

    Yes, we offer discounts to non-profit organizations. To receive a discount, you will need to provide proof of your non-profit status. For more information please contact our support team at support@actiplans.com.