Find answers to the most frequently asked questions about actiPLANS

  • What types of payment do you accept?

    We accept all major credit and debit cards: Visa, MasterCard, and Discover as well as payments made through PayPal. You can also pay for actiTIME by wire transfer or check.


    Important note for AMEX cards owners: PayPal transaction system does not accept corporate American Express cards. Please use another credit card or payment option.

  • Do you store my credit card and contact information?

    No we do not store your credit card information. Your credit card data is processed by third-party payment services (PayPal and Stripe) that follow very strict data security standards.

    We securely store a copy of the service agreement and invoice. These documents contain some contact information. None of them will be shared with any organization.

  • Do I need to sign any agreement to purhcase actiPLANS?

    Yes, to purchase actiPLANS you will need to accept and sign our Application Service Agreement, so be sure to give it a look before buying.

  • How do I add more user seats?

    You can purchase additional user accounts at any time from the Settings > Licenses menu.

  • Are there any discounts available?

    Yes, we offer discounts to non-profit organizations. To receive a discount, you will need to provide proof of your non-profit status. For more information please contact our support team at support@actiplans.com.