Find answers to the most frequently asked questions about actiPLANS

  • What are the system requirements for the mobile app?

    actiPLANS mobile app requires at least iOS 10.0 and Android 4.0.3

  • Does the mobile app require an account with actiPLANS?

    Yes, you need an active actiPLANS account to use our mobile app.

  • How do I access my account on the mobile app?

    To access actiPLANS on your mobile phone please follow these steps:

    • Install the app from the App Store or Google Play.
    • Launch the application and choose the option “Log In”.
    • Enter parameters of your actiPLANS account:
      • URL of your actiPLANS web version (e.g. https://online.actiplans.com/Company/)
      • Your username and password
    • Tap "Log In & Sync Data" button.